Reservation request known as RR is the main communication channel between an agency and the service agency on behalf of customer.so,RR should be able to communicate all the requirement,desire and wishes of the clint.There are different modes of reservation.
-Letter or printed form.
-Telex,Fax,email.
-Verbal,telephone,personal contact.
-computer reservation system.
commitment to provide service is express by accepting on the reservation request.It is adviced to have written proof of every reservation process.Develop a system of official record keeping of the conformation from the service agency.
In many travel agencieswhere they have a big volume of business,they prepare printed RRto book and conform the service.The printed form contains space to fill the required information required to inform to the concernted agencies.If there is no printed RR a travel agent need to write a letter.The letter of RR,should be countersigned by the service agency as an acceptance and returned to the travel agency for filing purposes.
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