An arrival of guest is a result of year's marketing effort and lots of primises made by the company.So during the arrival the travel agency must fulfil all the premises.The arrival transfer service is the movement to fuifil the customer's expeditions and to prove that you and your organazation are the right choices they have made.A good impression made right at the start would put every one in the right mood.The better impression create trust,friendshipand develops higher involvement.Higher involvement results better service.Service is a process and right process start with right impression.Only right impression will motivate them to involve in tourism activities.
To recive a guest and provide transfer are service section.correspondence department creates business but service is provided by operational department is known as operation.It is a service section so special attention is given for "image built-up".Among several operational jobs transfer are the most important job of an operational department.
Clint arrive from a long flight will be tired,dehydrate and suffer from jet-lag.Arrival strange place,noisy,crowed and copmpeleting all the border formalities creates mental tiredness.Travelers face travel-fears.It is made of different types of fear factor such as fear of flying,fear of having wasted hard earning money,fear of foren culture,foren food,fear of getting sick etc.A tourist has left regular life,friends and environment of which one is use to.
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